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Hospital Tele-Case Management

Beam’s remote RN case managers review ER and observation patients, check admission criteria and share findings with your hospitalist and ER teams. Your treating provider makes the patient-status decision.

Proactive ER Monitoring

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Actively monitor ER board and work closely with ED provider in real-time

Inpatient Care Coordination

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Work with rounding provider, charge nurse, and patient on discharge planning.

Utilization Review

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Make data based decision and initiate PI/QI projects accordingly.

See if you qualify for a free ER analysis

No commitment analysis for micro, critical access, and community hospitals. Our team is here to support your existing or be your primary case management team.

“The Beam Tele Case Management team plays an integral role in bridging the data & communication gap between clinicians and finance team while improving patient experience."
Dr. Patel
CEO

Here’s what our great customers say

“Genuine”

Beam's genuine desire to see you to be successful. Dr. Patel and his team certainly lives their mission, and that desire to help you to be the better hospital, and the best hospital that you can be to serve your community at the highest level possible. They want you to be successful, they are going to hold you accountable to what your promises are so that you can achieve your objectives that you are looking to achieve.

John Hugson
CEO Frio Regional Hospital

“Pretty Easy Decision ”

Beam really stepped up for us over the past two years. Stabilization of the core team led by Dr. Menet, enhanced performance and responsiveness by the Tele-nocturnist, the partnership with our individual Specialists and ED Providers, support of Nursing staff and a sincere drive to retain as many patients as we can made this a pretty easy decision. Add to that Dr. Patel's Clinical Leadership through the Pandemic and we're off and running for another five years."

Dan DeGroot
CEO | Stoughton Health

"Quality care right here at home"

This has been an amazing addition to our services we can provide here on campus at RAMC.  It affords us the opportunity to provide specialized care to the patients in our community who suffer from lung disease.  These patients can receive quality care right here at home.

Jennifer Horkan
Director of Respiratory Therapy at RAMC

Common questions

What is tele-case management?

Tele-case management brings remote RN case managers into your hospital’s care workflow. Beam reviews ER and observation patients, helps identify patient-status changes and shares findings with your hospitalist and ER teams.

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How does Beam support observation and utilization review?

Beam’s RN case managers review observation patients morning and evening against MCG or InterQual criteria. They communicate status-change findings to your clinical team and provide weekly reports. Your treating provider makes the patient-status decision.

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Can remote case managers support our existing team?

Yes. Remote chart reviews and status updates can support your local case managers, hospitalists and ER staff. Beam’s role and coverage are set around the work your facility needs.

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Does tele-case management include ER patient reviews?

Yes. Beam describes daily reviews of ER and observation patients, seven days a week. This is case-management and patient-status review, rather than continuous bedside monitoring or emergency care.

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Can discharge coordination be done remotely?

Many case-management tasks, such as chart review, payer calls and discharge coordination, can be done through the EHR and by phone. Confirm which discharge-planning and placement tasks are included in your Beam program; the observation-review service should not be assumed to include every discharge task.

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Is tele-case management the same as 24/7 hospitalist coverage?

They are separate services. Case managers review charts and patient status; hospitalists provide medical care. Beam’s case-management service has scheduled daily coverage, so continuous overnight case management should not be assumed.

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